Who We Are
Vision
Consistent safe and quality healthcare for all.
Mission
We monitor and enforce health care safety and quality standards in health establishments independently, impartially, fairly, and fearlessly on behalf of healthcare users.
Values
OHSC has adopted the following corporate values, which serve as guiding principles around which its corporate culture and actions are governed and shaped. The OHSC’s values are grounded in strong ethical considerations. As a result, OHSC staff members are required to maintain the highest standards of proper conduct and integrity at all times and to
The Office of Health Standard Compliance (OHSC) is an independent agency established under the National Health Amendment Act of 2013 to ensure quality and safety in healthcare by promoting and protecting the health and safety of users (patients) of health care services:
- Monitoring and enforcing compliance of health facilities with the norms and standards prescribed by the national health system.
- Ensure that complaints of non-compliance with prescribed norms and standards are reviewed, investigated, and adjudicated in a procedurally fair, economical, and expeditious manner.
The term “healthcare facility” refers to both public and private healthcare facilities that provide or are intended to provide inpatient or outpatient treatment, diagnostic or therapeutic procedures, nursing, rehabilitation, palliative, convalescent, preventive or other healthcare services. It includes hospitals and primary healthcare clinics and also extends to emergency medical services (EMS), hospices, private medical practices, and nursing care facilities.
Our Management
Our Services
Main Areas of Work
The work of OHSC is structured around the following four key areas
Compliance Inspectorate, Certification and Enforcement
Health Standard Design, Analysis and Support
Complaints management and Office of the Health Ombud
Corporate Services
